We support the RazorPay payment aggregator.
There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out. please check with your family members or business colleagues authorised to make purchases on your behalf. Once our product is purchased then it is non-refundable please report the unauthorised purchase within 3 days of the transaction so that we can look into it. Please email us at
support@Eatpecker.com
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address given to payment aggregators is correct . Kindly also check if your Internet connection has been disrupted in the process.
If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can contact the respective owner with your order number for any clarification.
Cancellation policy
We accept all cancellations made before the cut-off time of our shipping slot. Please reach out to our customer services for cancellation requests and refunds. We refund all payments made for orders placed as a store credit, which can be used by customers for future purchases. If we suspect any fraudulent transaction or transactions violating the terms of website use, we are at sole discretion to cancel such orders. These customers/accounts will be denied access from the use of site or purchase of products in the future
Refund policy
Online Payment : Refunds will be processed within 48 hours and will be credited to the customer account within 5-7 working days depending on the issuing bank.
Cash On Delivery : Refunds will be credited to the customer’s account as store credit and can be used for the subsequent order in the future.
Shipping policy
For delivery order types,We estimate delivery times at checkout, but these can vary depending on the restaurant, traffic, and weather. Our goal is to get your food to you within 1 hour, although we can’t guarantee this exact timeframe.
